Customer Success Manager
StayF
Stayf is a platform for corporate well-being that helps companies create a caring and supportive environment for their employees.
Our team is inspired by the idea of making the world a better place through technology. We work in London and Oxford but also provide the opportunity for remote work.
Our team is inspired by the idea of making the world a better place through technology. We work in London and Oxford but also provide the opportunity for remote work.
We are looking for the perfect candidate who can not only manage projects but also create success stories with us! Your task is to plan, coordinate, and execute projects within the set budget, timelines, and tasks. We need someone who can effectively monitor and present project updates to stakeholders, whether they are clients or project team members.
Responsibilities:
We are facing a new challenge in a new location, but once again we have the opportunity to start with a clean slate. We invite you to join our startup and together reach new heights. Working remotely from anywhere in the world, let's create another exciting success story, taking our experience to the next level.
Responsibilities:
- Priorities: client retention, revenue growth, client satisfaction.
- Focus on providing a first-class experience for all clients.
- Setting timelines and monitoring task completion.
- Regularly updating stakeholders on project progress.
- Training and supporting project team members.
- Working with internal project management platforms.
- Analyzing project data for internal and external use.
- Using tools to collect and organize project information.
- Bachelor's degree or equivalent experience.
- Strong understanding of business and project management.
- Excellent communication and organizational skills.
- Love for building long-term relationships.
- Minimum of 2-3 years of experience in customer success or project management.
- Confidence in decision-making and willingness to take responsibility.
- Ability to work with modern applications and software.
- Ability to work under tight deadlines and adapt quickly to changes.
We are facing a new challenge in a new location, but once again we have the opportunity to start with a clean slate. We invite you to join our startup and together reach new heights. Working remotely from anywhere in the world, let's create another exciting success story, taking our experience to the next level.
